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Frequently Asked Questions
Find clear, honest answers to the most common questions about our services, timelines, and pricing to help you make the best decision for your Auckland pool.
Swimming pool resurfacing is usually recommended when the interior feels rough, looks stained, starts flaking, becomes chalky or no longer responds well to regular cleaning.
A pool pump moves water through the filtration system so debris can be removed and treated water can circulate back into the pool.
The MX8 has been discontinued by the manufacturer and replaced by the Zodiac AX20 Activ, which is the current model in this part of the range. If you already own an MX8 we can still help with parts, servicing and accessories while stock remains. If you are buying new, talk to us about the AX20 Activ.
The FloPro SS range covers 0.75 hp (WP000070), 1 hp (WP000071), 1.5 hp (WP000072) and 2 hp (WP000073). Smaller courtyard and plunge pools usually suit 0.75 or 1 hp, standard family pools suit 1.5 hp, and larger pools or those with solar, heating or in-floor cleaning generally need the 2 hp. Flow requirements are set by your plumbing and equipment as much as pool volume, so we confirm sizing before you buy.
The CTX range runs CTX 280C (1.0 hp), CTX 360C (1.25 hp), CTX 400C (1.5 hp) and CTX 500C (2.0 hp), delivering 280, 360, 400 and 500 litres per minute respectively at 8 m head. Match the model to your pool volume, pipe size and any equipment that needs a minimum flow rate. Send us your pool dimensions and equipment list and we will confirm the right size.
The XP range starts at 1.5 hp and goes to 3 hp, with flow rates from 440 to 635 litres per minute at 8 m head. It suits larger residential pools, pools with long pipe runs or significant elevation change, and light commercial installations. For a standard family pool, a smaller pump will usually do the job for less. We will tell you honestly if the XP is more pump than you need.
The Ecolite range covers four capacities: IHP120, IHP160, IHP180 and IHP240. Sizing is not just about pool volume. Site exposure, wind, shade, whether you use a cover and the water temperature you want to hold all change the answer. Undersizing means the pool never reaches temperature on cool days. Send us your pool dimensions and a description of the site and we will size it properly.
Filter sizing is based on your pool volume and the flow rate of your pump. An undersized filter runs at too high a face velocity, which means poorer water clarity and more frequent backwashing. An oversized one is money spent for no gain. Give us your pool dimensions and pump model and we will specify the right tank size.
COP is coefficient of performance, the ratio of heat output to electricity consumed. A COP of 22 means the unit delivers 22 units of heat for one unit of power under favourable conditions. Real world COP varies with air temperature and target water temperature, so treat 22 as a best case rather than an average. Even at more typical conditions, the Pinnacle is one of the most efficient ways to heat a pool in Auckland.
It controls up to four colour changing LED lights across two zones, and includes four programmable timers for your filtration pump and pool or spa equipment. It also has two 240V outlet ports so you can run additional equipment on a schedule. In practice it turns a manual pool into one that runs to a program without you touching anything.
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