We’re only as good as our clients think we are – and what they say about us means more than what we say about ourselves. So we’d like to share a few comments we’ve received from our clients over the years with you here.
We have had a pool for over 35 years which has been looked after by various members of the family. When it became apparent that the pool was in need of painting/resurfacing, we made contact with Sparkling Pools. We were dreading the thought of the disruption, noise, dirt and having contractors on site for several weeks.
We had the pleasure of meeting Grant whose considerable knowledge of swimming pools is so impressive. He checked out not only the pool finish, advised us of the various alternatives open to us, but also the machinery and ancillary equipment. We were so impressed that we gave Sparkling Pools our contract to resurface and we enjoyed a textbook example of a perfect contract.
It turned out that our initial fears and worries were groundless. Both the start and finish dates were met, the contractors kept us fully informed of what would happen each step of the way and were a pleasure to have onsite. There was no mess to clean up afterwards and Grant always checked and double checked every part of the operation.
We have taken advantage of their valet service and quickly realised how much time we wasted over the years in trying to maintain our pool ourselves. We now have crystal clear water as it is always perfectly balanced, and are delighted to have such efficient staff look after us on a continuing basis.
We highly recommend this super-efficient company; they will never let you down.
Ronny and Pamela
St Heliers, Auckland
In November 2011, my partner and I purchased a property with a swimming pool and spa. Having never previously owned a property with pool facilites, we relied on Grant, Julia and the rest of the team at Sparkling Pools to bring us up to speed with what was required to keep the pool in order.
Combined with this, some pool equipment components had been neglected by previous owners; Grant made time to come and carry out a complimentary inspection of the pool, from a holistic perspective, and to give us detailed feedback on what improvements (heating, filtration equipment, covers etc) we could make, over time, bearing our budget in mind.
The pool and spa are now looked after on a regular basis by Sparkling Pools on a specific cutomised maintenance plan. Denis (our dedicated valet man) comes on time, on the same week-day each time, and he does a great job maintaining the pool.
We love the team from Sparkling Pools and we love the service we get from them. The pool and spa always look and feel fantastic, and looking after them is one job we just never have to worry about!
St Marys Bay, Auckland
We had a ferro pool, put in some 30 years ago, which had been painted several years back by a Pakuranga Pool Company. It was never right from soon after they did this so the decision was made to re-plaster this year.
We had two quotes and went with Sparkling Pools on price and reputation.They arrived when they said they would, their workers were excellent and, even when an unexpected rain shower caught the job they corrected the damage promptly at no cost to us. The finished pool looks great!
Anyone who is interested is welcome to talk to us and look at the pool.
Gavin and Diane Fortune
Bucklands Beach, Auckland
Sparkling epitomises every thing about this company. For over ten years they provided swimming pool valet and maintenance services for me at my Auckland address. The staff and management were always professional and informative about every aspect of pool operation. Any queries I had were dealt with promptly, efficiently and in a friendly manner. Undoubtably the service they provided added to the years of fun my family had in our pool. Well done Sparkling Pools.
Herne Bay, Auckland
We have had the pleasure of working with Sparkling Pools many times over the last few years. Grant and his team are excellent for pool renovations and routine pool maintenance.